How many times have you sat through an improvement training session and thought to yourself, “Okay, so this looks all well and good in the classroom, but I bet if I get this trainer with any one of my improvement-teams then the project will look nothing like this.”
Have you ever wanted to see what you were being asked to do, in the classroom, actually applied in your unique environment, directly with your customers and improvement teams?
Because all StratMetrix instructors are successful service professionals and improvement leaders, we welcome any opportunity to work with you and your team, actually in the field on a live project. At StratMetrix , we don’t teach improvement and management theory that only works in a controlled environment. For more than twenty years, we have gone beyond the classroom to help our clients apply our principles where they count – with their customers and their project-teams.
We aren’t academics who study improvement and change leadership; we are practitioners who live it.
We understand the challenges of implementing a structured approach to improving and managing the customer experience. We are ready to roll up our sleeves and help you make it happen with your team and your customers in your environment. With StratMetrix, your people won’t have to wonder if what they are being taught will work because they can see it, live, in action. Not only does this change-coaching and field support have immediate impact, it helps build the credibility needed to drive lasting and meaningful change throughout the organisation.
So feel free to check us out, and when you’re ready to really put us to the test, just give us a call.